Crowne Gold

Terms of Service

To open an account with Crowne Gold is FREE. You are NOT obligated to buy or sell gold or silver. The information you provide to Crowne Gold is considered confidential. Your only immediate commitment is that you agree to the "Terms of Service" as set forth directly below so that if, or when, you decide to buy precious metals, participate in the Crowne Gold Marketplace, access the Crowne Pay program, or take delivery of Crowne Mint products, you are bound by the most recent rendition of the terms then in effect.

Parties, Nature of the Parties, and Definitions

The term "Crowne Gold" refers to a group of multi-jurisdictional companies incorporated in various locations around the world as Crowne Gold, Inc., Crowne Gold, Ltd, Crowne Gold S.A., Crowne Gold A.G., and similar corporate designations required of the countries in which the individual subsidiaries have been formed.  Crowne Gold is a precious metals broker-dealer, which manages the Crowne Gold Marketplace, commonly referred to as the “Exchange.” 

The “Exchange” is an association of businesses and individuals that have joined together to trade goods and services using digital gold as the medium of exchange.  The Exchange is an organized system regulated by the record keeping and administrative services of Crowne Gold or its licensed designee(s).  A client of Crowne Gold is automatically a member of the Exchange according to the terms set forth herein and the Trading Rules Governing Use of the Exchange.  The Exchange functions as a clearinghouse for member transactions.  The Exchange is separate and distinct from Crowne Gold.  In addition to holding gold bullion fabricated into bars and medallions in cooperation with Crowne Mint, the Exchange has voting control of a registered hedge fund in the Cayman Islands whose investments are focused primarily on gold-resource companies. 

“Digital Gold” is the medium of exchange used by members to sell and purchase goods and services via the network of members that constitute the Exchange.  Digital Gold is an internet-friendly, commercial gold currency administered by Crowne Gold.  Digital gold is backed with gold bars and medallions, cash and cash equivalents, and gold resource holdings and other real assets.  Digital gold can be easily converted into cash or physical gold, at the option of member.

Crowne Mint, Inc is a value-added fabricator of gold and silver bars and medallions. 

Crowne Pay, Inc., is a U.S.A. Nevada corporation registered with the U.S. Department of the Treasury as a Money Services business, commonly referred to as a money transmitter.  Use of this affiliated resource is subject to the Crowne Pay Terms of Agreement.

Any use of the first person plural, such as "we", "our", or "us" refers to Crowne Gold, the Crowne Mint, and/or the Exchange, as the circumstances dictate.

The term "Client" or any use of the second person singular, such as "you" or "your" refers to any user of any of the services provided by Crowne Gold, including purchases of fabricated precious metals for physical delivery from Crowne Mint.  

The term "web site" means the official Crowne Gold web site located at http//www.crowne-gold.com.

Marketing Platform

Businesses’ making products or services available for sale through the Exchange are subject to additional rules governing use of the Exchange as a marketing platform.

Changes in Terms

Any purchase, sale, or deposit, from or through Crowne Gold, the Exchange, or in association with the Crowne Mint, constitutes acceptance of all the terms and conditions as set forth herein, and as may be changed from time to time upon ten day notice as set forth at the web site.  In its sole discretion Crowne Gold may change, delete, or add to the Terms of Service after any given ten-day notice period.

Pass-phrase Policy

Your individually designated Pass-phrase along with your Client Username, together are the key to your assets accessible through Crowne Gold and the Exchange. You should assign your own Username and establish your own Pass-phrase or Password, and include a memory hint (security question) in association with your Username in order to jog your memory regarding your self-assigned Pass-phrase at the time you open your Crowne Gold account. It is our core responsibility to maintain your Username and Pass-phrase confidentiality. In order to guarantee that your assets are safe, it is necessary to allow you complete responsibility for tracking your Client Username and Pass-phrase.

Pass-phrase Confidentiality

Be particularly diligent in maintaining Pass-phrase confidentiality. Please take whatever measures with which you feel comfortable to ensure that you do not lose your Client Username and Pass-phrase. You understand and accept that another's knowledge of both the Client Username and Pass-phrase constitutes de facto power of attorney over the account granted by you. Please note that no one at Crowne Gold will ever ask you for your Pass-phrase. Please alert us if anyone claiming to be from Crowne Gold asks you to identify your Pass-phrase.

Enhanced Security

A Digipass Security Fob is available for enhanced account security.  This small electronic device can be kept on your key ring and with the push of a button give you a new one time only pass-code.  This is a simple but highly effective way to thwart hackers that may try to scan your computer disk from a distance to find your password access to Crowne Gold.

Privacy Policy

Crowne Gold's Privacy Policy can be found here. It is integral with these Terms of Service.

Release of Your Information

We will not release your information to any third party without your consent absent an order from a court of competent jurisdiction where Crowne Gold's servers are based or in conjunction with a settlement regarding a dispute resolution process.  We will attempt to inform you of the initiation of such an action unless prevented by court or legislative order. We will consider your consent to have been given if you request a service that requires third party fulfillment.

Fraudulent Payments

Payment to us, or any approved broker working in conjunction with Crowne Gold, may not be counterfeit or otherwise fraudulent. You agree that any attempt to send fraudulent funds will result in notification of the general public of your actions by posting on our web site, and by any other means at our discretion, and that this supercedes any other policy or term of service.

Non-repudiation

All payments are final and not reversible unless fraud is involved. This includes payments made to third parties through the Exchange, payments to us, and payments made through Crowne Pay. Client agrees that Crowne Gold has the right to investigate any potential or expected fraudulent activity. Crowne Gold reserves the right to resolve any such matter as it deems fit.

Dispute Resolution

Any unresolved dispute will be settled by each party appointing one representative: the two representatives will jointly appoint a third representative and the three representatives will resolve the dispute, preferably through unanimity but resorting to majority vote if necessary. Their resolution will be binding on both parties without appeal. The physical presence of the parties at the dispute resolution will not be required. Should either party fail to respond to a call for dispute resolution within thirty calendar days, the representative of the other party will have the right to call on an interpleader to render a decision binding on both parties without appeal. This provision supercedes all other provisions of the Terms of Service and supercedes all other policies.

Digital Gold and Gold Storage

All gold denominated balances as seen on the web site are backed by physical gold in allocated storage, and unallocated gold held on account with firms authorized to transact the purchase and sale of gold through a commodities exchange and/or via recognized physical gold suppliers.  We may change, add, or discontinue particular gold storage facilities at our discretion. Cash and cash equivalents form a portion of the safekeeping of digital gold in order to maintain sufficient liquidity to allow for client gold sales back through the Exchange, and in order to make funds available for long-term investment in gold resources.  The Exchange hedges future gold purchases through its registered hedge fund based in the Cayman Islands.  The hedge fund is focused primarily on gold resources, gold mining investments, and other real wealth assets.

Procedure for Buying Gold

You agree to read, understand, and accept the established procedure for buying gold through us before placing an order, and understand that you are solely responsible to provide valid and accurate information needed to complete orders, including but not limited to including the Order Number assigned when tendering payment. You understand that failure to adhere to the correct procedure may result in the compromise of your privacy, even if the order can still be fulfilled. You understand and agree to be bound by the prevailing fee schedule current at the time of each transaction.

Physical Delivery

On demand, we will provide physical delivery of gold in your account to you as you direct in even increments of one troy ounce. An additional fee for refining, fabrication, shipping, handling, and insurance will be assessed as set forth at the web site.  At the present time, all physical gold shipments are in 99.99% fine gold medallions and bars, both of which represent refining above industry, (spot-pricing) standards.  Therefore, you may expect that fabricated gold products priced for delivery are at a premium to market.

Procedure for Sale of Gold

On demand, and subject to market liquidity, we will repurchase gold from you at the current spot price in accordance with the prevailing fee schedule provided that you have not taken physical delivery of your gold and subject to Exchange liquidity.

Limitations

Neither Crowne Gold nor the Exchange is an investment firm or bank providing for short term speculation in precious metals or fiat currencies.  IF in Crowne Gold's sole opinion, where a client has not taken physical delivery of purchased gold and instead uses their digital gold holdings as if it were a commodities trading account, by selling or exchanging 30% or more of its gold/silver holdings within 60 days of individual deposits, then Crowne Gold reserves the right to refund clients for holdings at the clients original purchase rate, minus fees and expenses.

In some cases early withdrawal fees may apply if 30% or more of these holdings are exchanged and/or sold from client accounts within 60 days of purchase.

Disclaimer of Responsibility for External Systems

We will make reasonable efforts to ensure that orders involving other systems, including but not limited to the banking system, postal system, or other payment systems, are processed in a timely manner. However, we make no representations or warranties regarding the performance of any system outside our control, and disclaim any responsibility whatsoever for processing delays associated with third-parties.

We are not liable for any actual or consequential damages arising from any claim of delay, except as otherwise provided in these Terms of Service.

Web Site Interface

We will provide and maintain a cryptographically secure self-service online user interface and you may place orders through the web site at any time the system is up and running. We expect to provide this interface at all times, except during scheduled and unscheduled maintenance, and unforeseen emergencies.

Third Parties

We reserve the right to appoint third parties to fulfill specified roles, at our discretion.

Brokers

We may refer you to third party brokers who offer exchange services between gold payment systems and for payment in various government issued currencies. We do this to give you more options in terms of order size, means of payment, and jurisdiction. While we make every effort to recommend the best providers of these services, they are third parties and we cannot be responsible for their performance.

Fees

We reserve the right to assess and collect fees for our services. All fees are disclosed on the web site. We reserve the right to change our fees at any time and at our sole discretion.

Right of Association

We reserve the right to refuse gold purchase or sales orders to particular Clients, at our sole discretion, with or without cause.

Intellectual Property Policy

We retain all right, title, and interest in and to trademarks. You will only use our trademarks with our express permission. You will not use the trademarks in any manner that is disparaging to us. Under no circumstances may you alter, modify, or change our trademarks.

Force Majeur

Failure on our part to exercise, or delay in exercising, any right, power, or remedy, does not mean that we have waived that remedy. No single or partial exercise of any of our rights, powers, or remedies, precludes any future exercise of that or any other right, power, or remedy.

Assignment

The provisions of these Terms of Service will be continuous and shall inure to our benefit and that of our successors and assigns. It will be binding upon you and/or your estate, personal representatives, administrators and successors.

Jurisdiction

These Terms of Service are governed by the laws of Republic de Panama, Switzerland, The Netherlands, or the United States, at our discretion and based on the issue at hand and how it may relate to our global operations. 

Tax Consequences

Any tax consequences of transactions made through the Exchange, or based on the sale or purchase of gold through us, or through our brokers, are your sole responsibility.

Severability

In the event that any provisions of these Terms of Service are determined by dispute resolution or a court of competent jurisdiction to be unenforceable, such provision will be unenforceable in that jurisdiction and the remainder of these Terms of Service will remain binding upon the parties as if such provisions were not contained therein. The enforceability of such provision shall otherwise be unaffected and remain enforceable in all other jurisdictions.

Entire Agreement

These Terms of Service, plus any other restrictions noted on the web site are the entire contract between you and us and are intended as a complete and exclusive statement of that contract. These Terms of Service supercede all other communications between you and us. These Terms of Service may be amended from time to time. We will notify you through the web site of any changes to the Terms of Service. Your continued use of the web site indicates agreement with those changes.

Eligibility

To be eligible for an account, you must not be a resident of St Kitts & Nevis, St Lucia, or the Cayman Islands. Client must not be a terrorist as defined by the US PATRIOT Act or its related legislation or involved in fraudulent activities of any kind.

Not a Bank

You acknowledge that we are not a bank and that accounts are not insured by any government agency, and that the web site is not subject to banking regulations.

Escheat

If you do not access your account for a period of five years, your assets will be subject to transfer of ownership to us pending your subsequent access of the account. This means that at our option we will no longer back your account balance with gold and gold equivalents.

Indemnification

You agree to indemnify and hold us, our affiliates, officers, directors, agents, consultants and employees, harmless from any claim, action, demand, loss, or damages (including attorneys' fees) made or incurred by any third party arising out of or relating to your use of the web site.